After completing my schooling at Delhi Public School, I have taken my Masters Degree in HR and Finance from Utkal University with a specialized certification in Industrial & Labour Laws. I also hold a certification of Diploma in Information Technology from NIT. I have 16+ years of exp. in complete Gamut of HR (right from Talent Acquisition, Training, Employee Life Cycle Management to Exit and post-resignation and retiral benefits), having managed a team of 40 reportees (Recruiters + HR Operations). The employee strength that I have managed ranges from 650 to 12000.
I have partnered with KPMG, E&Y, and PwC for various audits and certifications on behalf of the Organizations I have worked with.
As a Trainer and Coach with SLA Consultants, I have counseled and mentored Fesh Graduates/ MBA Graduates and MBA Professionals. I have also trained MBA Students for Campus drives.
Have been a practical trainer and have done many tutor-driven online training sessions
I have worked with both big MNCs like Hitachi MGRM Net and Mission IT (Nasdaq Listed) to consult and set up HR policies and procedures for start-ups. This diversity is my biggest strength. I was the youngest member of the International SOP Committee with Mission which is a Nasdaq listed Organization having its offices across the world. I have in-depth knowledge and experience in HR Tools. I have set up the Internal Complaint Committee and have taken up many incidents and concluded. I am trained many under POSH. I have hands-on in Navision (Microsoft ERP), Workday, iCompass, Zing HR, Confluence, MOffice etc.
Being a part of the "Project Monitoring Unit" in Hitachi, AABSyS, Mission & HBT Global, I have close to 9 years of exp. in Project Management which broadly includes Client interaction, SRS & WBS preparation, product presentation, and product training to the Pre-Sales team. Was also part of the Business Analysis Pre-Sales and Testing team being the Product Owner of HR Products.
Sr. HR Advisory & Principal HR Consultant to Various Organizations
HBT Global, WellRxTech, Thriven, Instrek, Samm & Co
Feb 2020 - Till Date
➢ Responsible for HR Service Delivery and to efficiently manage day to day global HR operations from hire to retire (including data administration, documents management, employee information management in HR other tools), payroll operations and parts of induction/onboarding processes etc.
➢ Anticipate needs and continue to scale the HRO function: diagnose and drive continuous improvement within the existing programs
➢ Contribute to the development of short-and long-term strategic business goals
➢ Co-ordinate with internal support functions, compile, analyze, and report compensation and benefits data including employee, benefit plan and financial data for strategic planning and evaluation, best practices, and benchmark surveys
➢ Digital HR Pull insights from the larger industry and suggest management on Digital Transformation opportunities including redesigning work
➢ HR Analytics - Partner closely with the Leadership Team to develop and implement HR analytics solutions that can be scaled up across the different HR sub-functions with the right set of tools, technology & governance framework.
➢ Spearheaded IT& HR Projects as a SPOC for coordination with the Tech Team as Functional Analyst and ensured proper testing and rolling of end to end project management (SDLC)
Mindism Tech Pvt. Ltd.
Aug 2019 - Feb 2020
Spearheaded IT& HR Projects as a SPOC for coordination with the Tech Team as Business Analyst) and ensured proper testing and rolling of end to end project management (SDLC)
➢ Participated in the Testing Phase till the release of Beta Version of the application
➢ Functional as well as Product Owner
➢ Gained comprehensive experience of managing all dept. of IT, Admin, HR, Finance & Business Expansion
➢ Developed & implemented procedures including communication plans, performance reviews, new hire orientation, training programs, compensation and benefits planning and talent assessments which increased employee satisfaction to 65%
➢ Estimated costs of HR operations and subsequently managed them in accordance with the budget to ensure Return On Investments (ROI) upto 60%
➢ Partnering with Legal to ensure statutory compliance with state employment laws
➢ Working as an Advisory to the Parent Company, POSH Committee, Internal Enquiry Committee and legal documentation
Head PMU/ HR and Admin
Hitachi MGRM Net Limited
Jan 2017 - Aug 2019
➢ Have strong acumen in handling Employee Relations and grievance management leading to 70% employee retention and 65% employee satisfaction according to internal survey.
➢ Maintained attrition within 2-3 % in Hitachi, with improvement in employee satisfaction by 73% and engagement levels by 70%; bagged promotion within 9 months.
➢ Led employee training and development division by monitoring competency grids and identifying needs for competency up-gradation
➢ Spearheaded legacy study leading to change management post acquisition by Hitachi
➢ Led Initiatives which helped the recruitment process in being identified as one of the most efficient process with nil gaps
➢ Process Owner for CMMi &PCMMi Certification on Organizational Training (OT)
➢ Functional & Business Analyst & Project Manager (SPOC) for various HR Solutions rolled out with Tech Mahindra & Other Clients Contract Management and Legal. Compensation and benefits Policy/ SOP formation, training & implementation
➢ Contributed in large scale hiring for 3 verticals across all levels
➢ Gained recognition for contributing in 30% + growth of the company within 8 months.
➢ Partnered with EY and KPMG for HR ad other External Audits.
➢ Set-up HR process, HRMS and HRIS for Product Automation vertical at Universal Technology Solutions for distributed team in Grenada & U.S.A.
➢ Made the HR Department and centre of revenue generation by implementation of the concept of Shared Services through the CRM
General Manager - HR
JDV Consulting Pvt. Ltd.
Jun 2014 - Dec 2016
➢ Executive search & head hunting for India and Overseas (US, China, Dubai, Singapore) – Mandate size upto 1.5 cr. Corporate Training and Leadership Development
➢ Part Time HR Trainer with SLA Consultants – New Delhi
➢ Business & HR Consulting – HR Setups, Startups and Change Management
➢ Process Outsourcing – HR & Finance
➢ Attained milestones such as 11 closures in 4 months
Head HR & Admin
Mission New Energy
Dec 2009 - May 2014
➢ Emerged as a key part of International SOP Committee & Risk Management Team
➢ Successfully trained employee strength of 2700 PAN India
➢ Initiated HR System Improvement Group- HR Scrum for new developmental areas for HR Excellence
➢ Contributed in CMMi Level 3 initiatives and directed internal & external branding initiatives.
➢ Partnered with KPMG and PwC for HR ad other External Audits.
➢ Implemented Navision – PAN India.
➢ Acknowledged for inducting high team engagement initiatives through HR Business Partner Team that led to lowering down attrition by 20%
➢ Implemented 27 SOPs world-wide & Navison Software, CRM for automation
Head HR and Admin
Ortel Communications Ltd.
Dec 2008 - Dec 2009
➢ Ensure legal & Statutory compliance(s) (PF, ESIC, LWF, Gratuity, Mediclaim etc.)
➢ HR and project Flow automation through iCompass CRM software
➢ Designing Policies and SOPs. Setting PMS through KPIs and KRAs
Chief Administrative Office (Head HR/ Admin/ Finance)
AABSyS IT Pvt. Ltd.
May 2005 - Dec 2008
➢ Executed complete gamut of HR, Admin & Finance Dept. of 6 Managers
➢ Led change interventions introduced in communication & policy reinforcement
➢ Formulated “Employee Service Rules”, “Leave Policy” and “The Standard Operating Procedures of the Company”
➢ Supervised the new office inauguration.
➢ Strategized and implemented Change Management post mergers.
➢ Designed and implemented CRM
➢ Organized seminars on behalf of the company conducted by CISCO, IBM & Wipro
Specialization in Indistrial & Labour Laws
Mar 2004 - May 2005
Diploma in Information Technology
National Institute of Information Technology
Jun 2002 - Jun 2004
Masters in Business Administration
Apr 2001 - May 2004
Masters in Business Administration - HR and Finance
University Batch Topper
Bachelor in Arts - Economics
May 1994 - May 1997
Presidential Award in Singing and Dancing
Guest of Honour For Entreprenuer Week with Birla Institute of Technology
HR Excellence Certificate
Scholarship From NIIT from Diploma
Qualified All India TRPS 01st Batch (Income Dept. of India Ministry of Finance)