Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances. ➢ Followed programs closely to assess effectiveness and make proactive changes to meet changing demands ➢ Forecasted expected personnel demands and developed forwardthinking approaches to achieve objectives ➢ Structured compensation and benefits according to market conditions and budget demands. ➢ Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams ➢ Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements ➢ Created and implemented forward-thinking initiatives to improve employee engagement. ➢ Directed and controlled various benefit programs, including medical, dental and vision packages.