Associate Director (Test Manager) • Established Testing methodology to guide testing activities for a new project. Prepared Release test plan, test case template, RTM template, defect guidelines and mentored team members during their initial on boarding. • Successfully managed testing practices utilized within the Loans QA projects. This included streamlining of test processes across 4 different Loans products – LSM, ClearPar, Loan Processor, and LIQ • Responsible for Planning of Manual and Automation Test Activities, conducting scrum meetings, tracking Test effort, and involvement in Test cases creation and execution, defect reporting and analysis using ALM tool. Also involved in Automation scripting of regression test plans using Selenium with JAVA • Conducted an Automation ROI assessment and reduced Automation test maintenance efforts by 70% by moving from QTP to selenium • Enhanced test quality and effectiveness by working with Dev and Product Manager to prioritize regression test cases and ensured that products can be tested effectively. Improved test efficiency and reduced regression efforts by 80% by refining test strategy • Responsible for providing Testing and Defect Metrics to Executive Management on a daily basis • Involved in Defect Triage meetings to ensure defect resolution in timely manner • Supported Production support by setting up test data and doing smoke testing on Prod environments. Also performed post release analysis for all major releases • Successfully managed a team of 14 (12 Manual testers and 2 Automation Testers) and responsible for their performance management. This included conducting Quarterly Objectives discussions, assisting them build their career paths, resolving team conflicts, and conducting QA team building activities, • Involved in hiring QA staff and successfully leveraged resources across multiple projects and consistently met project milestones for multiple simultaneous projects • Nominated for “Markit Star Award” for managing and delivering high quality work under very tight deadlines • Identified areas of improvements and Set up quality processes in the project using BPM tool
Sr. Software Engineer (Sr. Test Analyst) • Worked independently in a fast-paced environment and provided technical expertise and direction on setting up Test approach, test environment, test cycles and defect management process for the project • Responsible for understanding system requirements, providing estimates using 3 point estimation techniques, creation of test cases and test execution using Quality Centre, defect reporting and Analysis using QC, and doing Sanity testing before prod deployment • Supported other QA team members by doing peer review of their test artifacts • Created Test closure reports, shared it with stakeholders, and provided them the walkthrough of the reports • Assisted with the onboarding of several new team members, provided Knowledge transfer sessions to new joiners and created knowledge guides for their reference • Maintained a skill matrix for the team members and assisted Test Manager in identifying the skill gaps within the team and arranging knowledge sessions within the team.
Assistant Systems Engineer (Test Analyst) • Involved in writing release test plans and shared QA estimates with the Test Lead • Interacted with product team to understand system specifications and prepared high level test scenarios and test cases using Test Director • Performed Database testing on Employee Communication Database (ECD) which included testing Feeds Data through ETL tests using Autosys and Argon, and testing of ECD records on different Databases • Performed GUI testing of ECD Direct and ECD Admin pages • Created bug profiles and reported defects in Test Director • Awarded with “Star of the Month” award for taking additional responsibilities during a resource crunch
Technology Analyst (Test Analyst) • Responsible for analyzing business requirement document, creating test cases, test data and execution of test cases, and preparation of test reports • Worked on QTP, Loan Runner and Web Inspect and setup a Test lab at client’s location and provided client with a demo of these tools and their usage • Performed As-Is/To-Be testing on Mainframe based and Java based systems respectively • Created a few VBA utilities to improve test efficiencies within the project – Automatic Report Generation, Quiz tool, Automatic test data creation • Acted as a Defect Prime for the team and took a lead on conducting RCA activities within the team • Also acted a knowledge prime and implemented various initiatives to increase Domain and Technical knowledge within the team • Apart from Testing activities, I took additional responsibility of the webmaster for local intranet and hosted various portals/chats/news/blogs/ and received appreciation from higher management
MBA in Information Technology - SCDL • B.E in Electronics and Communication – 2006 with 72.8% - Maharishi Dayanand University, Rohtak • 10+2 – 2002 with 73.5% - CBSE Board • 10th – 2000 with 72.5% - CBSE Board